FAQ's

1. Do you offer free shipping?
Yes, we provide free shipping on all orders within GCC.

2. What is the estimated delivery time?
We deliver orders within 1-4 days.

3. Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery (COD) for your convenience.

4. Can I return or exchange an item?
Yes! We offer free returns within 30 days of receiving your order. Just message us and we'll arrange a free pickup. See our Return & Refund Policy for details.

5. How can I track my order?
Once your order is shipped, we will provide you with a tracking number so you can monitor its progress.

6. What if I receive a damaged product?
If you receive a damaged, defective or wrong product, contact us within 7 days on WhatsApp with a photo and we'll replace it or refund you in full.

7. Do you deliver internationally?
Currently, we only deliver within GCC.

8. How can I contact customer support?
WhatsApp us at +966 59 636 5831 (fastest reply) or email info@qasrani.com.